Got Questions?
Frequently Asked Questions
Answers to the most common questions about our services.
Property Management
What is your property management fee?+
Our management fee varies based on your property location, occupancy status, and property type.
Get My Instant Quote →What is the leasing fee?+
Our leasing fee varies based on property type, rent amount, and market conditions.
Get My Instant Quote →What is the lease renewal fee?+
We charge $250 to negotiate and execute a lease renewal with an existing tenant.
How do you screen tenants?+
We conduct a thorough review of credit history, criminal background, prior eviction filings, rental payment history, and bad check history. We also verify employment and stated income.
How quickly can you rent my property?+
We advertise on 50+ rental websites including MLS, Zillow, Trulia, and our own site. We show properties weekdays, evenings, and weekends. Our goal is to minimize vacancy.
How do I get paid as an owner?+
We disburse rental proceeds via direct deposit on or before the 13th of each month.
What happens when a tenant doesn't pay rent?+
We serve Pay Rent or Quit notices, keep you informed of all arrangements, and if necessary, prepare and file evictions and coordinate with the sheriff.
Do you handle maintenance?+
Yes. We maintain a 24-hour emergency line and coordinate all repairs. We notify you of any issue over $800 before proceeding. All vendors are licensed and insured.
For Renters
How do I schedule a showing?+
Schedule directly on our Rental Availabilities page using ShowMojo — available 24/7. You can also call our 24/7 lease line at (909) 870-5012.
What is the application fee?+
Our application fee is $45 per applicant.
Do you accept Section 8?+
Yes. We accept Section 8 and all other lawful sources of income.
How do I pay rent?+
Online portal payments are preferred. We also accept money orders and cashier's checks. No cash. Night Drop available 24/7 at 9336 Foothill Blvd (west side).
How do I submit a maintenance request?+
Through your online resident portal, our 24/7 maintenance line, or by calling (909) 870-9046.
Buying & Selling
What areas do you serve?+
San Bernardino County (Rancho Cucamonga, Fontana, Ontario, Colton, Highland, Upland, Redlands), Riverside County (Riverside, Corona, Moreno Valley, Perris), and select communities in Los Angeles and Orange County. We sell real estate throughout all of California.
Can Reaction Realty help me sell my home?+
Absolutely. Ron Sosa has 20+ years of experience and 372+ successful closings. We offer professional photography, 3D virtual tours, drone video, and targeted marketing.
How do I get a free home valuation?+
Contact us through our Sell Your Home page or call (909) 870-9046. Ron will schedule a consultation and provide a market analysis.
Do you help investors?+
Yes. We work with landlords and investors on acquisition guidance, rental positioning, and portfolio management.
Still have questions?
Available Monday–Friday 9:30 AM–4:30 PM, and by appointment on weekends.